Access

An overview of how we can assist you with any access requirements during your visit

The Bernie Grant Arts Centre prides itself on being a friendly and supportive venue and a place of equality. We are an accessible venue for those in the community with access requirements and needs, we endeavour to make every visit to the centre enjoyable. If your visit is to attend a performance, attend a meeting, or for any other reason, please feel free to contact us to discuss your access needs.

You can call the box office on 0208 054 4447 or email boxoffice@berniegrantcentre.co.uk and speak to any member of the team for more information or to make a booking.

WHAT TO TELL US
So that the venue staff can ensure you have an enjoyable experience, you can let us know when you book your tickets whether you have any specific requirements, such as the need for step free access or if you will be bringing an assistance dog. You can discuss your needs by phone in confidence.

HOW TO BOOK

EMAIL:
You can email the box office on boxoffice@berniegrantcentre.co.uk – this inbox will be monitored during the box office opening hours. The Bernie Grant Arts Centre is committed to enabling all our patrons to access our venue equally.

TICKETS

At Bernie Grant Arts Centre, we believe everyone deserves access to brilliant art and events. That’s why we offer discounted ticketing options across all of our in-house programmes of festivals and events. We want to make sure there is no barrier for you to see great work. 

This means for events and shows that we organise ourselves, we will always aim to provide discounted ticket options. For events presented by external promoters at our venue, we will encourage them to offer accessible tickets, however, the ticket pricing is determined by them.

Our tickets are limited and subject to availability, if you’re looking for discounted tickets, it’s best to book early, as they may sell out quickly. To be the first to know when our shows go on sale, sign up for our newsletter: BGAC Newsletter and follow us on your socials.

Concession Tickets For: 

  • Low Income, those on minimum wage or the National Living Wage
  • Full-Time Students 
  • Over 65s 
  • Universal Credit 
  • Companion Ticket: Companion tickets are available for free on a one-to-one basis with anyone with a disability requiring a carer to be present, including wheelchairs. 
  • Children and Young People (Under 18s)
  • Babe in arms: babies and toddlers (0-3) being sat on the lap of an adult during the event. 

If you don’t fall under these categories but would still struggle to access a ticket, please reach out to our Box Office team (boxoffice@berniegrantcentre.co.uk). We’re committed to making our events accessible to everyone and will do our best to assist you.

Our ticket options are based on self-selection and trust. We ask that discounted tickets be reserved for those who genuinely need them.

Concession tickets are limited, so please choose a full ticket option if you can afford to do so. We trust our community, and your support by purchasing standard tickets helps us keep prices low for others who might need it. 

For more info on booking access tickets, please contact our Box Office. Please note you may be asked to provide supporting material at the entrance of the event.