Box Office

It's easy to book tickets online, by phone or over the counter

There are three different ways you can book tickets at Bernie Grant Arts Centre:

 

ONLINE
Buy tickets online at anytime. Booking details are available on each event page in SEE. Secure payments are taken via our box office system and your personal details are protected.

BY PHONE
Call our Box Office on 020 8365 5450 and one of our team will take your booking.

IN PERSON
Pop in to our Box Office, located in the main building which is located across Paul’s Square courtyard (accessed via two pathways from Tottenham Green). Our address is Bernie Grant Arts Centre, Town Hall Approach Road, Tottenham Green, London , N15 4RX.

 

BOX OFFICE OPENING TIMES
Monday to Friday / 9am to 7pm
Saturday / 9am to 6pm
Sunday / Closed

PAYMENT OPTIONS
You can purchase tickets using Visa, MasterCard, Visa Delta/Debit, UK Maestro and Visa Electron cards.

 

TERMS & CONDITIONS

CONCESSIONS
When concessionary tickets are available these will be listed on the event page itself. We would normally offer concessions to students, elderly people, people in receipt of disability benefits, people in receipt of unemployment benefits. Proof of eligibility is required in order to gain access.  Those without proof will be asked to pay the full price for their tickets.

GROUP BOOKINGS
Group booking discounts are available. Please contact the Box Office directly for bookings of more than 10.

RETURNS AND EXCHANGES
All ticket purchases are final. Refunds will not be issued except when an event has been cancelled by the Bernie Grant Arts Centre or the relevant third party presenter. When possible, tickets may be exchanged for another performance of the same show, provided Box Office are notified of the request with minimum 24 hours notice by phone or in person. Exchanges will incur a fee of £1.50 per ticket.

In cases where a third party presenter has chosen to manage box office sales directly, the Centre will not be held responsible for refunds or exchanges.

LATECOMERS
Where possible, efforts will be made to admit latecomers at a suitable break in the event or performance. However, please note some productions have a strict no latecomers’ policy which must be adhered to. We are unable to offer refunds or exchanges to latecomers.

ACCESS
The Bernie Grant Arts Centre is wheelchair accessible although capacity can vary based on the performance. If you have specific access requirements please contact our Box Office prior to your visit so that the venue staff can ensure you have an enjoyable experience, with as little stress as possible.

You can let us know when you book your tickets whether you or others have any specific requirements, such as the need for step free access, attendance with a Carer or if you will be bringing an assistance dog.

Accessible performances are scheduled as regularly as possible for different performances, so if you are specifically interested in Relaxed, Audio Described or Captioned performances, you can let us know by phone or email and we can provide you with the information you need.

You can book via our Box Office on 0208 365 5450 and speak to a member of our team, email boxoffice@berniegrantcentre.co.uk or just pop in and speak to a member of staff at our Box Office in person who are always happy to help.